Is Wivines payment system secure?
Totally. We manage our payments to the bank "Banc Sabadell" and the Paypal online payment platform. Both platforms are 100% secure and manage data in encrypted form. Wivines doesn’t know or store in any database your data card or paypal account because all trading is done on these platforms and these indicate whether payment has been made or not.
What use is going to happen to my data?
We will only use your details to send the order to your house and to make all the necessary arrangements. Wivines does not give your details to third party companies to send you advertising and complies with the Data Protection Act.
What information shall you command me by email and how often?
We’ll send you only information to up date our products. Never we’ll send advertising of any product or service that we market us directly.
I want to change my password, what should I do?
You can change your data very easily. Lay your username and password and you have recorded data will appear. Modifies the data you want to update.
Wivines - Terms of trade
1. Nature of contract
Through this contract Wivines (Wivines wine distribution SL. Established in Street Repartidor 38 Bajos 1 A, 08023 Barcelona with NIF B66371212, registered in the Commercial Register of Barcelona, volume 44477, folio 165, sheet 457 231, Entry 1) sells customer (any natural or legal person that subscribes Wivines any contract for the sale of its portfolio) and this Wivines purchase the product specified on the invoice. Is meant by 'contract' the sales transaction that is implemented by this document. Is meant by 'product' the contract goods purchase.
2. Availability and Prices
The information in our database for the products that have ever entered our catalog. We assume no responsibility for any typographical or arithmetic error that could be included in our page. Although Wivines try to have enough stock for all items listed, and undertakes to notify in case of lack thereof, total availability is not guaranteed at the time of purchase. For an add a product is not available, the product may be replaced by other add follows. In this case, whenever possible, the Client will be notified such change.
The amount of the shipping charges will be added to the total price.
In the case of shipments, payment of the product shall be in one of the forms listed below, at the purchaser: bank transfer, online credit card payment or payment by Paypal platform.
Wivines will present the invoice to the customer digitally by sending email and at the time of delivery of the order. The charge to the credit card is made at the time of purchase.
5. Cancellations and Returns
Orders can be canceled without charge until the preparation of order in store. If we receive notice of cancellation will be considered after a return. Returns may take up to 14 days after receiving the product. Shipping costs are borne by the customer. The purchase amount will not be refunded, but can be used in another purchase.
Excluded from this case those returns arising from our mistake or a defective product. In this case, Wivines agrees to exchange the defective product with the same. Will also be responsible for the return shipping charges and shipping. In the event that you could not make change the amount will be refunded. To enforce a return please contact us by phone 93 0043230 or email @ wivines wivines.com
6. Security and confidentiality
In compliance with the provisions of Organic Law 15/1999 of December 13, Protection of Personal Data, at the time a customer places an order, your personal, household data and those relating to payment are incorporated into our database, used solely to process your order and send information on offers and services that may be of interest to our customers. Wivines ensures confidentiality of data provided by our customers, and that personal data requested are always strictly necessary.